Safety and privacy

Considerate by design.

PetMate is built around owner consent, privacy and animal welfare. Here is what that means in the product.

Coarse area onlyLuna’s profile shows “Jounieh”, never an address.

Draft for review. This is not final legal text.

This page is a draft pending review by local counsel in Lebanon. Do not rely on it as a legal statement until counsel has approved the final version.

What that means in practice

Six defaults you don’t have to switch on.

Private by default

Your profile shows your pet. Your contact details stay hidden until you choose to share them in chat.

Coarse area only

We show an area like Byblos or Baabda. Never your address or exact location.

Per-file document sharing

Share one document at a time. Every share expires, and you can end it early.

Block and report

Block an owner or report a profile or message from any chat. Blocking is immediate.

Connect after mutual interest

No cold messages. A chat opens only when both owners show interest.

Adults only, 18+

PetMate is for owners aged 18 or older. Accounts are created by adults.

You stay in control of documents.

Uploads are optional, and sharing is always your call.

  • Share one file at a time, not your whole profile
  • Every share has an expiry date
  • End sharing early whenever you like
Mock share, shown from the owner’s side
Luna’s vaccination card.pdfDocuments uploaded by the owner
Shared
Shared withOne owner, in a Breeding chat
AccessExpires in 7 days

Honest limits

We’d rather say what PetMate does not do.

PetMate does not

  • Verify that a document is genuine
  • Review a pet’s health or suitability to breed
  • Supervise meetups

Good habits for owners

  • Meet in a public place
  • Stay with your pet, always
  • Block and report if something feels off

If something feels wrong

Block the person, then report the profile or message. If anyone is in immediate danger, contact local emergency services first.

Report a profile or message

Questions about safety?

Tell us what you’d want to know before trusting a pet app. Join the waitlist and reply to our first email.